Pink Energy (Power Home Solar) went bankrupt in 2022. What happened to your warranty, your loan, and your equipment?

Every claim below is sourced. Last checked against primary records: 2026-08-17

As of: August 15, 2026. This is a stub page. Every claim below is sourced to a court document, a government notice, or the Chapter 7 trustee's own official case page. Where the record does not answer a question, this page says so rather than guessing.

This is not legal advice. It reports what public court records and official notices say, in plain language. It does not interpret your individual contract. If you are deciding whether to pursue a claim, consult a consumer or bankruptcy attorney; many offer free consultations.

⏰ If your system uses Generac PWRcell equipment, there is a claim deadline in nine days: August 24, 2026. See "Your equipment" below. This is separate from the Pink Energy bankruptcy and you may still be eligible even though Pink Energy is gone.

What happened

Power Home Solar, LLC, doing business as Pink Energy, filed a voluntary Chapter 7 petition on October 7, 2022 in the U.S. Bankruptcy Court for the Western District of North Carolina, Charlotte Division. The case number is 22-50228. Chapter 7 is liquidation, so there is no reorganized company that comes back.

Source (VERIFIED, primary): Notice of Procedures for 341 Meeting, Case 22-50228, Doc 103, filed 11/03/2022, U.S. Bankr. W.D.N.C. (caption: "POWER HOME SOLAR, LLC dba Pink Energy," EIN 30-0839854, Chapter 7), retrieved from the court's own site: ncwb.uscourts.gov.

• More than 34,000 separate parties were mailed notice of the creditors' meeting because they might be creditors of Power Home Solar. Customers are in that group. Source (VERIFIED, primary): Dkt. 103, filed 11/03/2022 ("more than 34,000 separate parties have received notice of the 341 meeting because they may be a creditor of Power Home Solar, LLC").
• The meeting of creditors was held November 16, 2022 and continued to December 13, 2022. Source (VERIFIED, primary): Dkt. 103; U.S. Bankruptcy Administrator notice, ncwba.uscourts.gov.
• The Chapter 7 trustee is Jimmy Summerlin of Hickory, North Carolina, appointed to collect and liquidate the company's assets for distribution to creditors. He maintains an official case page for this bankruptcy. Source (VERIFIED, primary): the trustee's official case page, hickorylaw.com/page/pinkenergy.

What happened to your Pink Energy warranty, and the short answer is the hard one

No company took over Pink Energy's warranty obligations. The trustee has stated plainly that the estate will not repair or finish customers' systems. This is not "undetermined." It is answered on the record, and the answer is that the installer-side coverage has no one behind it.

• The trustee, verbatim: "the Trustee and the bankruptcy estate are in liquidation proceedings for Pink Energy and will be unable to complete or repair any customer's solar panel systems. In the current state of the bankruptcy proceedings, it is neither practical nor financially feasible for the Trustee or the bankruptcy estate to complete any installation or repair work." Source (VERIFIED, primary): trustee's official case page.
• A Chapter 7 has no going-concern buyer by design. As of January 1, 2026 the trustee reported that "most of the Debtor's physical assets have been liquidated" and that he is pursuing recoveries of pre-petition payments (preferences) and litigation claims. No asset buyer, servicer, or successor company that assumed customer warranties appears anywhere in the sources we checked. Source (VERIFIED, primary): trustee's official case page. We did not find any such buyer; see the docket-watch below.
• The claims deadline has passed, and it passed a long time ago. The court issued a Notice to Creditors of Possible Dividend on December 15, 2022, setting a proof-of-claim deadline of March 15, 2023, extended by one day to March 16, 2023 because the court's electronic filing system malfunctioned. "Any Proof of Claim filed after the deadline is considered to be a late-filed claim." As of January 1, 2026, 6,191 claims had been filed. Source (VERIFIED, primary): trustee's official case page, quoting all four facts verbatim.
• Even for people who did file, money is years away, if it comes at all. The trustee: "the Trustee anticipates that no distribution on claims will be made until at least sometime in 2027 and possibly into 2028," and he expects "a large number of claim objections." Source (VERIFIED, primary): trustee's official case page.

⚠️ What we deliberately are not telling you: what your specific Pink Energy warranty said. Pink Energy sold systems over several years and we have not located a primary copy of the customer warranty or production-guarantee instrument for any particular install year. A warranty document you find quoted on a solar blog is not evidence of what you signed in 2019, or 2021. Your own signed contract is the authority. Find it before you rely on anything about installer-side coverage.

Your equipment: separate from Pink Energy, and there is a live deadline

Manufacturer warranties on hardware are contracts between you and the manufacturer, not with Pink Energy. The installer's bankruptcy does not erase them. Here is how to check what you have: look at the inverter or battery cabinet on the wall (usually in a garage, basement, or on an exterior wall) and read the brand and model off the label, then contact that manufacturer directly.

If the label says Generac PWRcell, this applies to you.

• There is a nationwide class action settlement over SnapRS rapid-shutdown devices used in Generac PWRcell systems, in In re: Generac Solar Power Systems Marketing, Sales Practices, and Products Liability Litigation, MDL No. 3078, U.S. District Court for the Eastern District of Wisconsin (Case No. 2:23-md-03078). Source (VERIFIED, primary): court-approved settlement website generacsnapsettlement.com; underlying allegations described in the court's own Decision and Order, Case 2:23-md-03078-LA, Document 38, filed 05/24/2024, E.D. Wis..pdf).
• Who is in the class, verbatim: "You are part of the Settlement Class if you are an entity or individual residing in the United States and are the current Owner and/or the Primary User of Generac PWRcell Systems purchased in the United States before January 9, 2026." Source (VERIFIED, primary): generacsnapsettlement.com.
• Dates, verbatim from the settlement website: claims must be "Postmarked or submitted online by August 24, 2026, at 11:59 p.m. CDT." Exclusion/objection deadline "July 20, 2026, at 11:59 p.m. CDT" (passed). Final approval hearing "October 21, 2026, at 10:00 a.m. CDT." Benefits include a pro-rata payment, reimbursement of documented out-of-pocket SnapRS-related losses, and compensation for documented lost energy generation. Source (VERIFIED, primary): generacsnapsettlement.com and its FAQ.
• What the case is about: the court's order describes the allegation that the Snaps "become overactive and turn on and off repeatedly," can "overheat and bubble, burn, melt, char, or combust," and that when one fails the whole array can stop producing. The order also notes Generac "expressly warrants in its Limited Warranty that the Snaps will be free from defects for 25 years." This is the court reciting the plaintiffs' complaint, and we have not established which version of that warranty applied to any particular install year. Source (VERIFIED, primary): Dkt. 38, MDL 3078, filed 05/24/2024, at 1-2.

🔎 Why this page raises Generac at all, stated honestly: the settlement website does not mention Pink Energy or Power Home Solar, and we are not claiming every Pink Energy system is a Generac system. The link is that Pink Energy itself said so: in a September 7, 2022 press release issued by the company, CEO Jayson Waller said SnapRS devices were used in nearly every Pink Energy installation since 2020, that the company had replaced roughly 50,000 units, and that the devices were suspected in at least two fires at customer homes. That is a company statement about itself, not a court finding, and we treat it as such. Check your own label; do not rely on the company's characterization.

Source (COMPANY STATEMENT, primary as to what the company said, not as to its truth): PR Newswire, September 7, 2022.

⛔ There was no CPSC recall of the SnapRS that we could locate. A search of cpsc.gov returned Generac recalls for portable generators and pressure washers, and none for a SnapRS or solar rapid-shutdown device. If you have read that the part was "recalled," we could not confirm that.

What it means for your loan

Keep paying, and take your dispute to your lender rather than to the bankruptcy estate. Your loan is with a finance company. Pink Energy's collapse does not cancel it, and the trustee cannot do anything about it.

• On November 22, 2022, the North Carolina Attorney General, joined by the attorneys general of Kentucky, Illinois, Indiana, Michigan, Pennsylvania, South Carolina, Tennessee, and Virginia, asked five solar lending companies to "suspend loan payments and the accrual of interest for customers who financed a solar power system purchase from Pink Energy... and haven't received a working power system." The five named companies are Dividend Solar Finance, GoodLeap, Cross River Bank, Sunlight Financial, and Solar Mosaic. Source (VERIFIED, primary): NC Department of Justice press release, 11/22/2022.
• The same release describes consumer allegations that Pink Energy misrepresented eligibility for state or federal tax credits that customers expected to use to pay down their loans, leaving them with higher monthly payments than promised. Source (VERIFIED, primary): NCDOJ, 11/22/2022.
• Whether any of the five lenders actually granted relief is not established in anything we reviewed. The attorneys general made a request. We found no primary record of the response. Not yet determined.

📌 A note on lease and PPA customers, and this cuts the opposite way from most installer failures. When a system is owned by a third party under a lease or power-purchase agreement, the finance company usually holds step-in rights and the homeowner is often not orphaned. For Pink Energy, every one of the five companies the attorneys general wrote to is a lender, and the request they made concerned loan payments and interest rather than lease servicing. That points toward a customer base of cash and loan buyers, which is the genuinely orphaned cohort. But we have not verified from any primary source whether Pink Energy ever sold leases or PPAs, so we are flagging this as a pattern in the record rather than as a finding. If you have a lease or PPA, look at the agreement for the name of the system's owner and contact that company. They, not the bankruptcy estate, are your counterparty.

What to do now

1. Find your paperwork. Installation contract, warranty and production-guarantee documents, loan agreement, permits, and any service records. Everything below is easier with them and harder without.
2. Read the label on your inverter or battery cabinet and contact that manufacturer directly to register and to open any warranty claim. This is how you find out what coverage you actually still have.
3. If it says Generac PWRcell, submit a claim at generacsnapsettlement.com before August 24, 2026, 11:59 p.m. CDT. Documented out-of-pocket losses and documented lost generation increase what you can recover, so gather receipts and any production records first, but do not miss the deadline while gathering.
4. Keep paying your loan. Stopping does not pressure a company that no longer exists; it damages your credit. Raise your dispute with the lender in writing instead.
5. Pull your free credit reports at annualcreditreport.com and check that any Pink Energy-related solar loan is reported accurately. If something is wrong, you have the right to dispute it with the credit bureau under the Fair Credit Reporting Act, free. (General consumer-rights information, not a claim about any specific case. See the docket-watch regarding a reported credit-reporting settlement we could not verify.)
6. File a complaint with your state attorney general. It is free, and state consumer-protection offices take complaints independently of the bankruptcy. Nine states' attorneys general were already engaged on Pink Energy as of November 2022.
7. For repairs, use an independent solar service company. The estate will not do it, and the trustee has said so in writing. Your equipment manufacturer's website usually lists certified installers in your area.
8. Do not call the trustee's office for a status update. His official page, in capitals: "THERE IS NO NEED TO CALL OR EMAIL THE TRUSTEE'S OFFICE; HE CANNOT GIVE YOU ANY STATUS OR UPDATES OTHER THAN WHAT IS PROVIDED HERE." Source (VERIFIED, primary): hickorylaw.com/page/pinkenergy.

Docket-watch, and what is still moving

Source quality key

• VERIFIED (primary): taken from a court document we retrieved and read (cited by docket number where the document shows one), from a .uscourts.gov or state .gov notice, from the court-approved settlement administrator's website, or from the Chapter 7 trustee's own official case page.
• COMPANY STATEMENT: something the company said about itself. Primary evidence of what was said, never evidence that it is true.
• Not used: SEO aggregators, "solar news" content farms, review sites, and third-party settlement-listing sites. Where those were the only sources available, the claim was left out and recorded in the docket-watch instead.

We do not have PACER access. Docket entry numbers appear above only where the retrieved document itself shows one. Power Home Solar, LLC dba Pink Energy, U.S. Bankruptcy Court, Western District of North Carolina, Charlotte Division, Case No. 22-50228 (Chapter 7). Chapter 7 Trustee: Jimmy Summerlin, Hickory, NC.